Frequently asked.

The Strategy Generator pulls your channel's public YouTube data, has AI review the opening and ending of your latest videos, pulls keyword ideas from YouTube autocomplete, benchmarks up to 3 competitors, and writes one self-contained strategy document in Mark Santos's voice — delivered automatically in about 10 minutes.

Every package is delivered in minutes — the pipeline runs end-to-end in about 10 minutes. On Overhaul + Strategy Call, the doc lands in minutes and the 1:1 call is scheduled within 48 hours.

No. We only use public YouTube data — channel pages, video metadata, captions, thumbnails. No OAuth, no analytics access, no creator studio. You provide the channel URL; we do the rest.

Any public channel, at any size. The document is built from whatever public data the channel has, so a channel with more uploads gives the analysis more to work with.

The document works from whatever public data exists. With few or no uploads there is less of your own video data to review, so competitor benchmarks and keyword ideas carry more of the plan. For brand-new channels, the Full Channel Overhaul (with competitor benchmarks) is usually the right starting point.

Full refund within 7 days if the deliverable doesn't match the description on the package page. We stand behind the work the same way we earned 4,500+ reviews on Fiverr. Email hello@markksantos.com with your order ID to start a refund.

Stripe sends a receipt to the email used at checkout. Check spam if you don't see it within 5 minutes. For invoices or W-9 requests, email hello@markksantos.com.

Default checkout is Stripe (cards, Apple Pay, Google Pay, Cash App). For wire or crypto on jobs over $300, email hello@markksantos.com.

Occasionally. Newsletter subscribers and referral partners get codes. If you have one, you can apply it on the Stripe checkout page (the discount field appears once you reach checkout).

Download the HTML file and forward it. It's self-contained, so anyone can open it in a browser without an account.

Yes. On the review page, you can add your own insights and regenerate the document. For substantial revisions or 'this section missed the mark', email Mark directly.

A self-contained HTML file (no external dependencies — opens in any browser). An editable Google Doc copy is included with Overhaul + Strategy Call, or $15 as an add-on.

Your account email, the channel URLs you submit, public YouTube metadata fetched during processing, and the generated deliverable. We never store payment card details (handled by Stripe).

No. We use Anthropic and Google APIs for synthesis and analysis, but your inputs are not used for model training. See our Privacy Policy for details.

Email hello@markksantos.com from the address on your account. We delete within 30 days and confirm in writing.

Most stuck jobs resolve in <10 minutes. If a step has been 'active' for over 15 minutes, click 'Retry Failed Step' on the processing page. If that doesn't work, email hello@markksantos.com with your job ID.

The AI video review can't watch videos that are private, age-restricted, or otherwise unavailable. The pipeline continues without it and bases the document on titles, transcripts, and channel stats. Email hello@markksantos.com with your job ID if you'd like it re-run.

YouTube's free tier resets at midnight Pacific. If you hit the quota, wait until reset or email us — we can re-queue your job.

A course teaches you frameworks. This delivers a finished, custom strategy document for your exact channel — with up to 3 competitor teardowns, an AI review of your latest videos' openings and endings, keyword ideas from YouTube autocomplete, and recommended topics for the next 30 days. You get a deliverable, not homework.

It's pattern matching from 8,000+ Mark Studios orders and growing a 200K-sub channel — encoded as prompts. The AI does the work (reviewing your videos' openings and endings, pulling keyword ideas, writing the document), and the document is delivered automatically with no human review before it reaches you. The frameworks and voice are Mark Santos's.

Yes — agencies can order on a client's behalf. Enter the client's channel URL during checkout. Receipts are itemized for resale or expense reports. You can also email us for white-label arrangements.

No. It works just as well for an agency, a brand manager, or someone scoping a channel for a friend. The deliverable works for anyone analyzing a YouTube channel.

The default delivery is a self-contained HTML file (works in any browser). Overhaul + Strategy Call includes an editable Google Doc copy; on the other packages it's a $15 add-on.

We pull live data from the YouTube Data API at the moment your job runs. Channel stats, video metrics, and metadata are real-time as of processing.

It works the same for finance, health, gaming, gambling-adjacent, alternative wellness, and more. We don't moralize; we strategize. We may decline and refund orders for genuinely harmful channels (fraud, hate, etc.).