Privacy Policy
Effective and last updated: October 29, 2026
1. Who we are
This policy explains how Mark Studios, LLC, a Florida limited liability company (“Mark Studios”, “we”, “us”) handles personal information in the Strategy Generator and Single Video Audit (the “Service”). We are the controller of that information.
Contact: contact@markstudios.com · Mail: Mark Studios, LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA. We haven’t appointed a Data Protection Officer because the law doesn’t require one for what we do.
2. What we collect
- What you submit: the YouTube channel and video URLs you enter, the competitors and goals you pick, and any notes you type.
- Purchase details: Stripe collects your payment details on its own checkout page. We receive your email address, name and billing country or postal code if you give them to Stripe, the package, the amount, Stripe’s order references, and a record that you accepted our Terms (version and time). We never see or store full card numbers.
- Account details (only if you sign in): your email, display name and a sign-in ID from Google Firebase Authentication.
- Public YouTube data: channel and video details, transcripts, thumbnails, keyword suggestions and screenshots of public channel pages, for the channels you ask us to analyze (including competitors). See section 9 if you’re a creator.
- Newsletter (only if you sign up): your email address, when you signed up and on which page. If you unsubscribe, we keep your email address on a do-not-email list (section 10).
- Technical data: your IP address, browser and request details in our hosting provider’s server logs, and short-lived counters keyed to your IP address that stop abuse of free tools.
- Emails you send us and our replies.
3. Why we use it, and our legal bases (EU, EEA, UK)
| Purpose | Legal basis |
|---|---|
| Generate and deliver your document or audit, send order and delivery emails, handle refunds and support | Contract (GDPR Art. 6(1)(b)) |
| Keep billing, tax and terms-acceptance records | Legal obligation (Art. 6(1)(c)) and legitimate interests in proving what was agreed (Art. 6(1)(f)) |
| Security, fraud and abuse prevention, rate limits, fixing problems, defending legal claims | Legitimate interests (Art. 6(1)(f)) in keeping the Service safe and working |
| Analyze public YouTube data about the channels you submit, including competitors | Legitimate interests (Art. 6(1)(f)) in providing channel research you asked for |
| Newsletter emails | Your consent (Art. 6(1)(a)); withdraw any time |
| Analytics cookies, if we use them (section 7) | Your consent (Art. 6(1)(a)) where the law requires it |
We need your channel details and, to deliver a paid order, your email address; without them we can’t provide the Service. We don’t make decisions about you based solely on automated processing that have legal or similarly significant effects. The AI writes recommendations about YouTube channels, not decisions about people.
4. AI providers
Documents, audits and video analysis are produced by AI models from third-party AI model providers. These providers receive mostly public YouTube data plus the goals and notes you enter. We never send them your name, email or payment details.
We don’t use your information to train AI models. The providers process prompts under their own API terms; depending on the provider and service tier, they may keep prompts for a limited time (for example, for abuse monitoring) or use them to improve their products. So please don’t put confidential information in your notes.
5. Who we share it with
We share personal information only with these service providers, acting for us:
- Stripe: payments and receipts (privacy policy).
- AI model providers: writing documents and analyzing videos.
- Hosting provider: hosting and server logs.
- Database provider: the database that stores jobs and the newsletter list.
- Email delivery provider: sending order, delivery and update emails.
- Google: the YouTube Data API for public channel data, and Firebase Authentication if you sign in. The Service uses YouTube API Services, and Google’s use of data is covered by the Google Privacy Policy.
We may also share information with professional advisers, with authorities when the law requires it, or with a buyer or successor if our business is sold or reorganized. Anyone holding your job or share link can open that document (see our Terms).
We do not sell personal information, including sensitive personal data, and we don’t share it for cross-context behavioral advertising. We don’t run advertising pixels on this site.
6. International transfers
We are based in the United States, and our providers process data in the US and other countries. When we transfer personal data from the EEA, UK or Switzerland, we rely on the EU-US Data Privacy Framework (and its UK and Swiss extensions) where the provider is certified, or on the European Commission’s Standard Contractual Clauses (with the UK Addendum). Email us for a copy of the relevant safeguards.
7. Cookies and similar technologies
We only use storage that the Service needs to work (listed below). We don’t use analytics or advertising cookies or pixels. If we ever add analytics, visitors in the EEA, UK and Switzerland will be asked first, and this section will list it.
| Name | Provider and purpose | How long |
|---|---|---|
| ms_wizard_v1 | Us, local storage: remembers your order form while you fill it in | Until you clear it |
| ms_cookie_consent_v2 | Us, local storage: remembers your cookie choice | Until you clear it |
| ms_sticky_dismissed_v1 | Us, session storage: hides a banner you closed | Until you close the tab |
| Firebase sign-in storage | Google Firebase: keeps you signed in, only if you sign in | Until you sign out |
| Stripe cookies | Stripe, on its own checkout page: payment security and fraud prevention | Set by Stripe (see its policy) |
You can review or change your choice any time: . Browsers’ “Do Not Track” signals have no common standard, so we don’t respond to them. We treat a Global Privacy Control (GPC) signal as an opt-out of any advertising tracking; this site runs none.
8. How long we keep it
- Paid jobs (what you submitted, the YouTube data and analyses, your document or audit, your email and order references): deleted automatically 3 years after the job was last updated, so you can reopen your document until then.
- Jobs that were never paid for: deleted automatically 24 months after they were last updated.
- Billing and tax records, including the record of the Terms you accepted: 7 years, mostly held in Stripe.
- Newsletter: until you unsubscribe. After that we keep only your email on a do-not-email list, so we never email you again.
- Server logs: up to 30 days. Abuse-prevention counters keyed to your IP address: 48 hours.
- Emails with us: as long as we need them to help you and to keep our business records.
We delete any of this sooner if you ask, unless the law requires us to keep it.
9. If you’re a YouTube creator
Our customers can ask us to analyze any public channel, including yours as a competitor. We use only public YouTube data (channel and video details, transcripts, thumbnails and page screenshots), which we get from YouTube’s API and public pages, to write the requested document. You can object, or ask us to remove your channel’s data from our records, by emailing contact@markstudios.com.
10. Newsletter
What we collect: the newsletter form on our blog collects your email address, the time you signed up and the page you signed up on.
Why: only to send you occasional YouTube growth emails from Mark Studios, LLC, based on your consent. We don’t sell the list or share it with anyone else.
Every newsletter email carries a one-click unsubscribe link and our postal address.
How long we keep it: until you unsubscribe. After that we keep only your email address on a do-not-email list, so it is never added back to the list or emailed again.
How to unsubscribe: enter your email on our unsubscribe page, use the unsubscribe link in any newsletter email, or email contact@markstudios.com (or reply to any newsletter email). It takes effect right away.
11. Your rights
Wherever you live, you can ask us to access, correct or delete your personal information, or to stop marketing emails. If you’re in the EEA, UK or Switzerland, you also have the right to restrict our use of it, to receive it in a portable format, to object to uses based on legitimate interests, and to withdraw consent at any time (without affecting earlier use).
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO OUR USE OF YOUR DATA FOR DIRECT MARKETING. IF YOU DO, WE WILL STOP.
To make a request, email contact@markstudios.com. We’ll respond within one month and may ask you to confirm your identity first. You can also complain to your local data protection authority (in the UK, the Information Commissioner’s Office). Nevada residents: we don’t sell covered information, but you can still send an opt-out request to the same address.
12. Security
We use reasonable safeguards, including encryption in transit, restricted access to our systems, and keeping secrets out of our code. No system is perfectly secure. If a breach affects your personal information, we’ll notify you as the law requires.
13. Children
The Service is for adults and businesses. It isn’t directed to children under 16, and we don’t knowingly collect their personal information. If you believe a child has given us information, email us and we’ll delete it.
14. Changes
We’ll post any update here with a new date. For material changes, we’ll also put a notice on the site, or email customers, before they take effect.
15. Contact
Mark Studios, LLC
7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA
contact@markstudios.com